Shipping and Returns/Refunds 

At Past Perfect Clothing Co., we are committed to providing a smooth and reliable shopping experience. Please review our Shipping and Returns/Refunds Policy below to understand our practices regarding delivery and returns.

Shipping Policy

1. Shipping Locations

   • We ship worldwide

2. Processing Times

   • Orders are typically processed within 1-3 business days after payment has been confirmed. Processing times may be longer during peak seasons, sales, or due to unforeseen circumstances.

3. Shipping Methods

   • Shipping times and costs vary depending on your location and the selected shipping method. You can choose your preferred shipping option at checkout, and the estimated delivery time will be displayed.

   • Standard Shipping:

     • Domestic: 2-5 days​

     • International 10-15 days

4. Shipping Costs

   • Shipping costs are calculated at checkout based on the selected shipping method and delivery location. Occasionally, we may offer free shipping promotions, which will be clearly communicated on our website.

5. Order Tracking

   • Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your package's progress from our warehouse to your door.

6. Customs and Duties

   • For international orders, customs duties, taxes, and other fees may apply. These charges are the responsibility of the customer and vary depending on the destination country’s regulations. Please check with your local customs office for more information.

7. Lost or Delayed Shipments

   • If your package is lost or delayed in transit, please contact us at [Insert Contact Information]. While we will do our best to assist you, Past Perfect Clothing Co. is not responsible for shipping delays caused by the carrier or customs.

Returns and Refunds Policy

We want you to love your Past Perfect Clothing Co. purchase! If you are not completely satisfied, please review our return and refund guidelines below.

1. Return Eligibility

   • To be eligible for a return, items must be in their original condition—unworn, unwashed, and with all tags attached. Returns must be initiated within 30 days of the order delivery date.

   • Items that are final sale, customized, or marked as non-returnable at the time of purchase are not eligible for returns.

2. Return Process

   • To initiate a return, please contact our customer service team at our contact page with your order number and reason for return.

   • Once your return is approved, we will provide you with return instructions and the return shipping address.

   • Return shipping costs are the responsibility of the customer unless the return is due to a damaged or defective item. We recommend using a trackable shipping method, as Past Perfect Clothing Co. is not responsible for lost return packages.

3. Refund Policy

   • Once we receive your returned item and confirm that it meets our return criteria, we will process your refund. Refunds will be issued to the original payment method used at checkout.

   • Shipping Costs: Original shipping fees are non-refundable, except in cases where the item was damaged, defective, or incorrect.

4. Exchanges

   • We currently do not offer direct exchanges. If you would like to exchange an item, please initiate a return and place a new order for the desired item.

5. Damaged or Defective Items

   • If you receive an item that is damaged, defective, or incorrect, please contact us within 30 of receiving your order. We will arrange for a replacement or refund at no additional cost to you. Please include photos of the issue for quicker resolution.

6. Non-Returnable Items

   • The following items are not eligible for return:

     • Gift cards

     • Final sale items

     • Customized or personalized products

     • Items worn, washed, or altered

Contact Us If you have any questions regarding our Shipping and Returns/Refunds Policy, please reach out to us on our contact page

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Past Perfect Clothing Co.